Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy applies to 40bet (the "Platform"), an internationally operated online betting and casino service available to players based in Bangladesh. By registering an account or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this document.

We are committed to handling your personal information with integrity, transparency, and care. This policy has been drafted to inform you clearly and completely about your data rights and our obligations as a data processor. We strongly encourage all players, particularly those based in Dhaka, Chittagong, Sylhet, Khulna, and other cities across Bangladesh, to read this policy in full before using any of our services.

1. Information We Collect

40bet collects personal information to deliver a safe, reliable, and personalised betting experience. We collect only the information necessary to operate the Platform, comply with applicable regulations, and protect the integrity of every account.

1.1 Information You Provide Directly

When you create an account, make a deposit, request a withdrawal, or contact our support team, you may provide the following:

• Full name, date of birth, and nationality
• Email address and mobile phone number
• Residential address (city, district, division — Bangladesh)
• Government-issued ID documents submitted for identity verification (KYC)
• Payment method details such as bKash wallet number, Nagad account, Rocket account, or Upay reference

1.2 Information Collected Automatically

When you access and use the Platform, certain technical and behavioural data is collected automatically to ensure performance, security, and fair play:

• IP address, device type, operating system, and browser version
• Pages visited, features used, betting patterns, and session duration
• Referral source and marketing attribution data
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

40bet uses the data it collects for a defined set of lawful purposes. We do not use your data for purposes beyond those listed below without first obtaining your explicit consent:

• To create, verify, and manage your 40bet account securely
• To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported local payment methods
• To deliver and improve the Platform's features including cricket betting, live casino, slots, and crash games
• To communicate important account updates, promotions, and responsible gaming reminders
• To detect, investigate, and prevent fraud, money laundering, or any activity that violates our Terms & Conditions
• To comply with regulatory obligations, enforce account verification, and meet anti-money-laundering (AML) requirements

3. Sharing Your Information

40bet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for each purpose.

3.1 Service Providers

We work with trusted third-party partners — including payment processors, identity verification services, game providers such as Pragmatic Play and Evolution Gaming, fraud detection engines, and cloud infrastructure providers — who are contractually obligated to protect your data and to use it only for the specific services they provide on our behalf.

3.2 Legal and Regulatory Disclosure

We may be required to disclose your personal data to competent authorities, courts, or regulatory bodies when legally compelled to do so. Such disclosures are made in good faith and only to the extent required by the applicable legal obligation. We will notify you whenever legally permissible before making such a disclosure.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of our assets, your personal data may be transferred to the successor entity. We will provide notice before your personal data becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

40bet uses cookies and similar technologies to operate the Platform efficiently, remember your preferences, and analyse usage patterns. The types of cookies we deploy include:

• Essential Cookies: Required for the Platform to function — including session management, login state, and security tokens. These cannot be disabled.
• Analytics Cookies: Help us understand how players navigate the Platform so we can improve game discovery, page performance, and user experience.
• Preference Cookies: Store your language choice, currency settings, and interface preferences between sessions.

You can manage or restrict non-essential cookies through your browser settings. However, please be aware that disabling essential cookies may affect the Platform's core functionality, including your ability to log in and complete transactions. Continued use of the Platform after adjusting your cookie settings implies acceptance of those changes.

5. Data Retention

40bet retains your personal data for as long as your account remains active and for a reasonable period thereafter, in order to fulfil the purposes described in this Privacy Policy, to comply with legal and regulatory obligations, and to resolve any disputes that may arise from your use of the Platform.

Account closure does not trigger immediate deletion of all records. Certain categories of data — particularly financial transaction records and identity verification documents — may be retained for a minimum period as required by anti-money-laundering regulations and standard financial compliance frameworks. Once the mandatory retention period has elapsed and no active legal hold exists, your data is securely and permanently deleted.

6. Data Security

40bet employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, strict access controls that limit internal data access on a need-to-know basis, and continuous monitoring for unusual account activity or potential security breaches.

While we take every reasonable precaution to secure your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected users promptly and take all necessary remediation steps to minimise harm.

7. Your Rights

As a user of the 40bet Platform, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at the address provided in Section 9:

• Right of Access: You may request a copy of all personal data we hold about you at any time.
• Right to Rectification: If any of your personal information is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to Erasure: Subject to our legal retention obligations, you may request deletion of your personal data when it is no longer necessary for the purpose it was collected.
• Right to Restrict Processing: In certain circumstances, you may ask us to restrict how we process your data while a dispute is being resolved.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

We aim to respond to all verified data rights requests within 30 days of receipt. Where a request is complex or high in volume, we may extend this period by an additional 30 days, in which case we will inform you of the extension and the reason for the delay.

8. Third-Party Payment Providers

When you use bKash, Nagad, Rocket, Upay, Visa, or Mastercard to deposit or withdraw funds, your payment data is processed directly by the respective payment provider under their own privacy policy and terms of service. 40bet does not store full card numbers, mobile banking PINs, or similar sensitive payment credentials on our own servers.

We recommend reviewing the privacy documentation of each payment provider you choose to use alongside the 40bet Platform. These providers maintain independent data security standards and may collect information subject to their own policies.

9. Children's Privacy and Age Restriction

40bet is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal information, we will immediately suspend the account, delete all associated data, and, where appropriate, report the matter in accordance with applicable law. Parents and guardians who believe their child may have registered on our Platform are encouraged to contact us immediately at [email protected].

10. Changes to This Privacy Policy

40bet reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify active users through the Platform's notification system or via the email address associated with your account, giving you reasonable advance notice before the changes take effect.

The "Effective Date" at the top of this page always reflects the date of the most recent revision. Continued use of the Platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed of how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 40bet handles your personal data, please contact our support team. We are available 24/7 and committed to resolving all privacy-related enquiries promptly and professionally.

Email: [email protected] (plain text — not a clickable link). We aim to respond to all privacy enquiries within 3 business days.